Trouble with Multiple Master Font Printing

[Tom Glowka]

Just converted from PM7.0 to InDesign CS. I use Tekton Multiple Master fonts a lot, and they worked fine with PM7.0.

However, using InDesign CS, when printing to my HP4000 and HP4200, the printer substitutes a font in all instances.
Have Win 2000 and use PS drivers for the HP4000 and HP4200 (same ones I used for PM7.0).

Fonts print out fine to PDF file and all my other programs still output Tekton MM fonts okay to these 2 printers.

Is there a version of Tekton MM that embeds in the InDesign CS file. I think that may be what is missing, the embedding.

Any ideas?

Thanks,

Tom

[Bob_Levine]

Do you have download PPD font selected in the print dialog box?

Bob

[Tom Glowka]

Bob

With "Download: complete" selected, I tried it both ways, Download checked and unchecked, to no avail.

Tom

[Bob_Levine]

Are you using ATM lite or ATM Deluxe 4.1?

Bob

[Tom Glowka]

Windows 2000 and ATM lite. Shouldn't make a diff should it? I understand W2000 performs same functions as ATM Lite.

Also, I tried calling Adobe for a FREE troubleshoot for new software and was told they would help with installation only (Since February dropped) unless I gave them a credit card. Bah. If I would have known that was their support attitude, I wqould have onsidered using Quark vs InDesign.

Any ideas on this MM font problem?

[Bob_Levine]

It does matter if you're using MM. Windows doesn't know what to do with
those so you do need ATM. You are using version 4.1, right?

As for support. I think you'd be a lot more disappointed if you went
with Quark.

Bob

[Tom Glowka]

Bob

I like Adobe. Just don't like paying for first-time support for an expensive new product. I could understand if it were $29.95 piece of software, but I guess that's the trend.

ATM version I have is 4.0.

Tom

[Bob_Levine]

ATM 4.0 is poison on Win 2K or XP. There's a 4.1.2 download that's actually a registry fix to correct any damage done by 4.0.

Was your Win 2K install done as a clean install or an update from an
earlier operating system?

Bob

[Tom Glowka]

Version downloaded is 4.1 build 243. I'll look for update.

Windows 2000 came on the new Dell machine 2 or 3 years ago, so it was a clean install (actually I did a new clean install in January of this year).

I have parameters of Indesign file if you're interested.

Thanks,

Tom

[Michael_Griswold@adobeforums.com]

For what it is worth, I am not liking HP printers. Our 8150DN and I believe the 4000 and 5000 series are not true postscript devices. They are postscript emulators. I have had little joy with it. Howver, I think it would work with ID if it worked with PM. Do you have the latest printer drivers installed?

Good luck,

Michael

[Tom Glowka]

Michael

Yes, have the latest and greatest.

Tom