Two plug-ins are attempting to register with the same name

[TONY_PATERNA@adobeforums.com]

I'm using windows me and just updated to acrobat 6.0 I keep getting the following error message: There was an error while loading the plug-in'Accessibility.api'. Two plug-ins are attempting to register with the same name. Then the same error message with 'ImageViewer.API'. Then 'MakeAccessibile.api' then 'PictureTasks.api'. If I click ok to all four of these then the document comes up. Then I get the following error message: Acrord 32 has caused an error in ACRORD32.EXE. Acrord 32 will now close. I am a novice with computers, please help. Thank you.

[Aandi_Inston@adobeforums.com]

I assume that, although you are posting in the Acrobat forum, you
actually have the free Adobe Reader. If so, read on...

This problem is caused by a number of things, mainly installing two
copies of Acrobat Reader, from different versions, to the same folder,
which you should never do. It can also be caused by accidents with
"drag and drop" over the Acrobat plug_ins folder. (For Acrobat Reader,
also read Adobe Reader. This is a new name for the same thing).

Finding the duplicates, and discovering which one is the correct one
to keep, can be difficult and could leave Acrobat Reader confused or
damaged. Best to start again. To do this follow ALL of these steps.
On no account skip step 4, or it will not solve anything.

1. Be sure you are ready to reinstall Acrobat Reader. Download the
installer if you deleted it last time. (It is usually best not to
delete installers, as you may need them again). Start it to make sure
you get to a prompt, then cancel without installing.

2. Find out the name of the folder where Acrobat Reader is installed;
make a note of it, you will need it in step 4 and won't be able to
find out if you didn't do this before step 3!

3. Uninstall Acrobat Reader in the usual way, using the Add/Remove
Programs Control Panel. (Never use third party "uninstall" programs.)

4. Remove the folder where Acrobat Reader was originally installed, to
clear up the duplicates left behind. Uninstalling does not do this.

5. Reinstall Acrobat Reader.

Aandi Inston