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Unable to load Photoshop Elements2.0 - Adobe Photoshop Elements

I recently purchased Photoshop Elements 2.0 and have been trying to install it on a Power Mac running OS X version 10.2.6. Whenever I enter the serial number, I get an error message stating "Invalid Serial Number. Try again". Can someone help? What can I do in order to load the program? Thanks Mike...

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  1. #1

    Default Unable to load Photoshop Elements2.0

    I recently purchased Photoshop Elements 2.0 and have been trying to install it on a Power Mac running OS X version 10.2.6. Whenever I enter the serial number, I get an error message stating "Invalid Serial Number. Try again".

    Can someone help? What can I do in order to load the program?

    Thanks

    Mike
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    Mike Guest

  2. #2

    Default Re: Unable to load Photoshop Elements2.0

    I'm at the wrong computer to access my cheat sheet, but I have a customer service number I'll post a little later. In the meantime, make sure you're reading the numbers correctly and not substituting 'oh's for zeros, getting sixes confused with eights, etc.
    Beth Guest

  3. #3

    Default Re: Unable to load Photoshop Elements2.0

    Thanks.

    I have made sure I keyed in the numbers correctly. I even used a magnifying glass to view the numbers.

    I would appreciate receiving the customer service number and/or info from your cheat sheet.

    Thanks again.

    Mike
    Mike Guest

  4. #4

    Default Re: Unable to load Photoshop Elements2.0

    OK, here I am at the other computer, and here's the number I snagged from another post quite a while ago. I don't guarantee it will help, but it's sure worth a try!

    "I called Adobe products general questions line (800-833-6687)"

    Good luck! If you can ever get this program running you'll love it.
    Beth Guest

  5. #5

    Default Re: Unable to load Photoshop Elements2.0

    Thank you. I'll give it a try.
    Mike Guest

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