Unable to retrieve collections from the Search Service.

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  1. #1

    Default Unable to retrieve collections from the Search Service.

    I'm getting an error in CF Administrator in the Verity Collections section that
    says
    " Unable to retrieve collections from the Search Service.
    Please verify that the ColdFusion MX Search Server is installed and running."

    Where can I check to see if Search Server is installed and running?

    ColdDrink Guest

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  3. #2

    Default Unable to retrieve collections from the Search Service.

    I posted this in the getting started forum but I don't know if that was the
    correct place. I'm getting an error in CF Administrator on the verity
    collection page that says:
    "Unable to retrieve collections from the Search Service.
    Please verify that the ColdFusion MX Search Server is installed and running."

    Where do I verify that ColdFusion MX Search Server is installed and running?


    ColdDrink Guest

  4. #3

    Default Re: Unable to retrieve collections from the Search Service.

    Hi ColdDrink,

    You didn't mention 2 important things: What Operating System you're using
    and What version of ColdFusion you're using.
    That's really important and you should always include that when looking for
    assistance.

    I'll take a shot at the solution (I'm assuming WinXP (Pro) and CFMX 7.0):
    Click Start, then Control Panel, double click on the Administrative Tools
    icon (switch to Classic View if necessary in the Control Panel).
    In the Administrative Tools window, double click the Services icon.
    In the Services window, sort the services by the Name column. Find the
    service named:
    ColdFusion MX 7 Search Server
    right-click on it, and choose Properties from the pop-up menu.
    Change the Start-up Type to "Automatic" (it's probably currently on Manual).
    Reboot your machine.
    The ColdFusion MX 7 Search Server should now be running after rebooting.

    hth,
    Brian

    --
    Brian Simmons
    [email]bsimmons@centrasoft.com[/email]
    The ultimate ColdFusion MX Certification Exam testing tool:
    Check out CFMX Exam Buster at: [url]http://centrasoft.com[/url]

    "ColdDrink" <webforumsuser@macromedia.com> wrote in message
    news:d8pf11$m7p$1@forums.macromedia.com...
    > I'm getting an error in CF Administrator in the Verity Collections section
    > that
    > says
    > " Unable to retrieve collections from the Search Service.
    > Please verify that the ColdFusion MX Search Server is installed and
    > running."
    >
    > Where can I check to see if Search Server is installed and running?
    >

    Brian Simmons Guest

  5. #4

    Default Re: Unable to retrieve collections from the Search Service.

    Hi ColdDrink,

    Please see my response in the "getting_started" forum. Cross-posting is
    general discouraged, for future reference.

    hth,
    Brian

    --
    Brian Simmons
    [email]bsimmons@centrasoft.com[/email]
    The ultimate ColdFusion MX Certification Exam testing tool:
    Check out CFMX Exam Buster at: [url]http://centrasoft.com[/url]

    "ColdDrink" <webforumsuser@macromedia.com> wrote in message
    news:d8pg0l$nk1$1@forums.macromedia.com...
    >I posted this in the getting started forum but I don't know if that was the
    > correct place. I'm getting an error in CF Administrator on the verity
    > collection page that says:
    > "Unable to retrieve collections from the Search Service.
    > Please verify that the ColdFusion MX Search Server is installed and
    > running."
    >
    > Where do I verify that ColdFusion MX Search Server is installed and
    > running?
    >
    >

    Brian Simmons Guest

  6. #5

    Default Re: Unable to retrieve collections from the SearchService.

    Sorry, forgot to mention Windows 2003 and CFMX7. The search service is set to
    Automatic startup type and is started. But, for some reason the CF
    administrator doesn't recognize that it is running. Or it's just unable to
    retrieve collections from the search service. Is there something else that
    could cause it to not be able to retrieve collections?

    ColdDrink Guest

  7. #6

    Default Re: Unable to retrieve collections from the SearchService.

    Hello,

    1. Run the following code on the server:

    <cfcollection action="DELETE" collection="bookclub"
    path="C:\CFusionMX7\verity\collections\bookclub">

    2. Stop the ColdFusion MX 7 Application Server and ColdFusion MX 7 Search
    Server services.

    3. Delete all of the directories under the
    C:\CFusionMX7\verity\Data\services\ColdFusionK2_in dexserver1\ws directory (
    They should be named "cf_jrpp-n_workspace" )

    4. Restart the above two services.

    Regards,

    David


    rave Guest

  8. #7

    Default Re: Unable to retrieve collections from the SearchService.

    I ran through the steps, deleting the directories and restarted the service but I unfortunately still get the error "unable to retrieve collections". Is there anything else I can try?
    ColdDrink Guest

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