Unabled to access System Volumne Information File

[Amy]

Has just been notifyed that there is a virus in such a
such file but can't open the folder to get to the file
and because it is a hidden folder i can't get the virus
scan to get it.

Help

[Jupiter Jones [MVP]]

Amy;
System Volume Information is the System Restore files.
Turn off/on System Restore to delete corrupted files:
Start/All Programs/Accessories/System Tools/System Restore.
Click System Restore Settings on left side.
Check "Turn off System Restore", click OK, follow prompts and reboot.
This deletes all Restore Points including corruption.
Then go back and turn on system Restore and create a Restore Point.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
[url]http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp[/url]
Please respond to newsgroup only for everyone's benefit.


"Amy" <podiatry@podiatrysa.net.au> wrote in message
news:095001c350d8$5b8fe1e0$a101280a@phx.gbl...

> Has just been notifyed that there is a virus in such a
> such file but can't open the folder to get to the file
> and because it is a hidden folder i can't get the virus
> scan to get it.
>
> Help