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Upgrade from 4 to 6 problem - Adobe Acrobat Windows

I accidently deleted 4.0 Acrobat Standard, so I installed the 6.0 version. My copier, Canon Imagerunner 5000, is recognized by Adobe, I can preview the paper in the machine, but when I scan, it goes to 98% them just hangs. The scanner says its scanning, but it never finishes. It all worked fine with Ver 4, but what am I missing, I tried it on both XP and Win 98 Se computers and they both do the same thing Joe...

  1. #1

    Default Upgrade from 4 to 6 problem

    I accidently deleted 4.0 Acrobat Standard, so I installed the 6.0 version. My copier, Canon Imagerunner 5000, is recognized by Adobe, I can preview the paper in the machine, but when I scan, it goes to 98% them just hangs. The scanner says its scanning, but it never finishes. It all worked fine with Ver 4, but what am I missing, I tried it on both XP and Win 98 Se computers and they both do the same thing

    Joe
    Joe_Atzinger@adobeforums.com Guest

  2. #2

    Default Re: Upgrade from 4 to 6 problem

    Did you update to 6.01 and make sure you have the latest drivers from Canon?
    W_T_Allen@adobeforums.com Guest

  3. #3

    Default Re: Upgrade from 4 to 6 problem

    did it all, no difference, Adobe and everything stops
    Joe_Atzinger@adobeforums.com Guest

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