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Upgrade policy? - Adobe Photoshop 7, CS, CS2 & CS3

I just bought CS last week. Anyone know Adobe's upgrade policy with regard to recent purchases? Thanks, Shane...

  1. #1

    Default Upgrade policy?

    I just bought CS last week. Anyone know Adobe's upgrade policy with regard to recent purchases?

    Thanks,

    Shane
    McRoberts, Guest

  2. #2

    Default Re: Upgrade policy?

    Er, make that "I just bought PS last week". I just wish I had bought CS last week (or waited until this week).
    McRoberts, Guest

  3. #3

    Default Re: Upgrade policy?

    How did you buy Photoshop CS last week?
    Oliver, Guest

  4. #4

    Default Re: Upgrade policy?

    Adobe says CS is expected to ship by the end of November 2003; meanwhile, preorders are accepted.
    Tomaz_Klinc@adobeforums.com Guest

  5. #5

    Default Re: Upgrade policy?

    If you had visited here first, you would have waited. You can call Adobe
    if you want to and ask, but the policy has always been that you get a
    free upgrade when you buy the current version AFTER the new one is
    announced.

    Bob

    Robert_Levine@adobeforums.com Guest

  6. #6

    Default Re: Upgrade policy?


     




    True enough. Seems to me a 30-day grace period before the announcement would make for happier customers and decrease the likelihood that people would hold off buying until after major conferences. But I guess there's always a cutoff and always unhappy folks who just miss it.
    Shane_McRoberts@adobeforums.com Guest

  7. #7

    Default Re: Upgrade policy?

    Like I said, call them and see what they say.

    Bob

    Robert_Levine@adobeforums.com Guest

  8. #8

    Default Re: Upgrade policy?

    It took some digging, but I found this on the Adobe site.
    <http://www.adobe.com/products/colltech/pdfs/coll_eol_ctg_092903.pdf>
    It seems to clearly spell out the upgrade route for collections.
    Don_McCahill@adobeforums.com Guest

  9. #9

    Default Re: Upgrade policy?

    I did call, and as long as I bought from an Adobe-authorized dealer (I think I did), my purchase was close enough to qualify for the cost-of-shipping update! Yay Adobe.
    Shane_McRoberts@adobeforums.com Guest

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