User must change password at next logon box not available

[Johnny Wright]

My forst post seems to have disappeared so I am posting again.

Until 2 days ago our help desk was able to reset passwords and select the
"user must change password at next logon" box. Now the box is grayed out
when they reset a password. It doesn't matter if they right click on the
user account and select reset password or if they right click on the user
account, select properties and then select the account tab.

Has anyone else had this problem? Please help.

"Johnny Wright" <lactoz@hotmail.com> wrote in message
news:OzUDMdcTEHA.2716@tk2msftngp13.phx.gbl...

> Until 2 days ago our help desk was able to reset passwords and select the
> "user must change password at next logon" box. Now the box is grayed out
> when they reset a password. It doesn't matter if they right click on the
> user account and select reset password or if they right click on the user
> account, select properties and then select the account tab.

If you've disabled password expiration via Group Policy or if the Password
Never Expires box is ticked then you can't force a password change on the
next login.

AndyC

[Johnny Wright]

Thanks Andy2
Neither of those to options apply in this case.
Administrators still have the option available to
check "user must change password at next logon".

Any other thoughts or ideas?

>-----Original Message-----
>
>"Johnny Wright" <lactoz@hotmail.com> wrote in message
>news:OzUDMdcTEHA.2716@tk2msftngp13.phx.gbl...
>

>> Until 2 days ago our help desk was able to reset

passwords and select the

>> "user must change password at next logon" box. Now

the box is grayed out

>> when they reset a password. It doesn't matter if they

right click on the

>> user account and select reset password or if they

right click on the user

>> account, select properties and then select the account

tab.

>
>If you've disabled password expiration via Group Policy

or if the Password

>Never Expires box is ticked then you can't force a

password change on the

>next login.
>
>AndyC
>
>
>.
>