Verity issue

[OU Sooner]

I have a collection built to house a root directory and all subdirectories
containing various Word, Excel, PDF and Powerpoint files. From my form when I
search for *, it gives me a count of 136 files, however there are actually 178
physical files in the path I have indexed. Another collection behaves the same
way - returning only 111 when there are actually 123. Any idea why this is
happening? Every other aspect of the Verity process works fine, I just can't
figure out why there are missing files in the resultset.

[Tom Jordahl]

Try using a blank ("") search instead of a wildcard. This may help, but if
it still returns the same number of documents, then the missing documents
probably did not get indexed.

Try identifying one of the non-indexed files and index it individually.
Check the collection directory for any log files that may contain errors.

--
Tom Jordahl
Macromedia Server Development

[OU Sooner]

Originally posted by: Dingonose What are you specifying for the extensions
attribute of your CFINDEX tag? The extentions I'm using are .doc, .ppt, .pdf,
and .xls. As it turns out, Tom's reply pointed me in the right direction...
the missing documents are all referenced in a log file within the collection
directory - sysinfo.log. Each of those files were skipped during the index
(and each reindex) with stream error 299. Now I just need to figure out what
that means. Anyone have any ideas? Jim

[Tom Jordahl]

Sounds like it couldn't read or perhaps decode the files. Where they all
the same type (.doc, pfd, etc)?

--
Tom Jordahl
Macromedia Server Development