WebService Timeout Problem

[BBuff]

I know this is going to be a very ambiguous question from the get-go,
but here it goes.

We're experiencing a very intermittent problem with our web services
timing out. Unfortunately the IIS and Event logs don't contain really
any useful information about any problems that are popping up. Does
anyone know of something we should look at in general? Below are the
exception information and stack trace.


Exception Information
*********************************************
Exception Type: System.Net.WebException
Status: Timeout
Response: NULL
Message: The operation has timed-out.
TargetSite: System.Net.WebResponse
GetWebResponse(System.Net.WebRequest)
HelpLink: NULL
Source: System.Web.Services

StackTrace Information
*********************************************
at System.Web.Services.Protocols.WebClientProtocol.Ge tWebResponse(WebRequest
request)
at System.Web.Services.Protocols.HttpWebClientProtoco l.GetWebResponse(WebRequest
request)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
methodName, Object[] parameters)
at Colonial.Neptune.CampusWS.CampusWS.GetDependents(S tring key1,
String key2)
at Colonial.Neptune.TES.TESCampusWS.GetDependentsData (String
identifier, String account)

[BBuff]

I know this is going to be a very ambiguous question from the get-go,
but here it goes.

We're experiencing a very intermittent problem with our web services
timing out. Unfortunately the IIS and Event logs don't contain really
any useful information about any problems that are popping up. Does
anyone know of something we should look at in general? Below are the
exception information and stack trace.


Exception Information
*********************************************
Exception Type: System.Net.WebException
Status: Timeout
Response: NULL
Message: The operation has timed-out.
TargetSite: System.Net.WebResponse
GetWebResponse(System.Net.WebRequest)
HelpLink: NULL
Source: System.Web.Services

StackTrace Information
*********************************************
at System.Web.Services.Protocols.WebClientProtocol.Ge tWebResponse(WebRequest
request)
at System.Web.Services.Protocols.HttpWebClientProtoco l.GetWebResponse(WebRequest
request)
at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
methodName, Object[] parameters)
at Colonial.Neptune.CampusWS.CampusWS.GetDependents(S tring key1,
String key2)
at Colonial.Neptune.TES.TESCampusWS.GetDependentsData (String
identifier, String account)

[Arthur Nesterovsky]

Hi,

> We're experiencing a very intermittent problem with our web services
> timing out. Unfortunately the IIS and Event logs don't contain really
> any useful information about any problems that are popping up. Does
> anyone know of something we should look at in general? Below are the
> exception information and stack trace.

Did you check time settings both on the client and server?
It seems they are different.
______________________________
With best wishes, Arthur Nesterovsky
Please visit my home page:
[url]http://www.nesterovsky-bros.com[/url]

[Yilmaz Kara]

I am experiencing the same problem. This happens when I call the web service
for the first time after a long period of waiting time such as a couple of
hours. It acts as if it is sleeping, and trying to wake up. Somehow the
wakeup duration doesn't seem to be long enough, and returns with this
notorious timeout exception. When I try for the second time right after the
first failure it works very fast and returns successfully. First I thought
it must be due to the web service going into sleep mode, but now I am
suspicious about the SQL connection as well. May be it is the SQL server
because I happened to experience similar problems when I try to login
through an ASP.NET page, especially using SSL (https address).

I hope someone from MS could help us resolve this timeout issue, what to
blame among the web service, ASP.NET app or SQL server, and how to fix it.

Thanks,
Yilmaz

"BBuff" <thecomputerbuff@yahoo.com> wrote in message
news:a95578b2.0310271112.4c615137@posting.google.c om...

> I know this is going to be a very ambiguous question from the get-go,
> but here it goes.
>
> We're experiencing a very intermittent problem with our web services
> timing out. Unfortunately the IIS and Event logs don't contain really
> any useful information about any problems that are popping up. Does
> anyone know of something we should look at in general? Below are the
> exception information and stack trace.
>
>
> Exception Information
> *********************************************
> Exception Type: System.Net.WebException
> Status: Timeout
> Response: NULL
> Message: The operation has timed-out.
> TargetSite: System.Net.WebResponse
> GetWebResponse(System.Net.WebRequest)
> HelpLink: NULL
> Source: System.Web.Services
>
> StackTrace Information
> *********************************************
> at

System.Web.Services.Protocols.WebClientProtocol.Ge tWebResponse(WebRequest

> request)
> at

System.Web.Services.Protocols.HttpWebClientProtoco l.GetWebResponse(WebReques
t

> request)
> at System.Web.Services.Protocols.SoapHttpClientProtoc ol.Invoke(String
> methodName, Object[] parameters)
> at Colonial.Neptune.CampusWS.CampusWS.GetDependents(S tring key1,
> String key2)
> at Colonial.Neptune.TES.TESCampusWS.GetDependentsData (String
> identifier, String account)

[Unregistered]

Hi,

I run into the same problem with web service timeout issue as you (Yilmaz) described. Did you get a solution?

Thank you