1) From Start > Run type: drwtsn32.exe
2) Look in the "Crash Dump:" path area to locate the path
the dump file is located. Click Browse to go to the
Hope this helps.
happens every time during the re-boot procedure, the tech>-----Original Message-----
>I get a BSOD after installing a certain software,this
support people have asked me to send the .dmp file but my
minidump directory is always empty following the crash.
In startup/recovery settings (Debugging) I have set Small
memory dump (64KB) Small dump directory: % systemRoot%
\Minidump. Is there something else that must be enabled
to see the .dmp file, thanks for any help.>(using XP pro/SP1)