Where's the .dmp file after crash

[Ricky]

I get a BSOD after installing a certain software,this happens every time during the re-boot procedure, the tech support people have asked me to send the .dmp file but my minidump directory is always empty following the crash. In startup/recovery settings (Debugging) I have set Small memory dump (64KB) Small dump directory: % systemRoot%\Minidump. Is there something else that must be enabled to see the .dmp file, thanks for any help.
(using XP pro/SP1)

[Peter]

1) From Start > Run type: drwtsn32.exe
2) Look in the "Crash Dump:" path area to locate the path
the dump file is located. Click Browse to go to the
user.dmp file

Hope this helps.

>-----Original Message-----
>I get a BSOD after installing a certain software,this

happens every time during the re-boot procedure, the tech
support people have asked me to send the .dmp file but my
minidump directory is always empty following the crash.
In startup/recovery settings (Debugging) I have set Small
memory dump (64KB) Small dump directory: % systemRoot%
\Minidump. Is there something else that must be enabled
to see the .dmp file, thanks for any help.

>(using XP pro/SP1)
>
>
>
>
>.
>

[Ricky]

thanks, I ran drwtsn32.exe and found a user.dmp file at "C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp"

I opened it in notepad but it contains nothing pertaining to the crash I'm looking for.

The.dmp file I'm looking for should be created at this location C:\WINDOWS\Minidump, at least that is where
startup \recovery has been set to save the .dmp file, but it doesn't appear there after the crash, and I've repeated the crash a few times, with no luck at
finding the .dmp in that directory.

>-----Original Message-----
>1) From Start > Run type: drwtsn32.exe
>2) Look in the "Crash Dump:" path area to locate the path
>the dump file is located. Click Browse to go to the
>user.dmp file
>
>Hope this helps.
>

>>-----Original Message-----
>>I get a BSOD after installing a certain software,this

>happens every time during the re-boot procedure, the tech
>support people have asked me to send the .dmp file but my
>minidump directory is always empty following the crash.
>In startup/recovery settings (Debugging) I have set Small
>memory dump (64KB) Small dump directory: % systemRoot%
>\Minidump. Is there something else that must be enabled
>to see the .dmp file, thanks for any help.

>>(using XP pro/SP1)
>>
>>
>>
>>
>>.
>>

>.
>