Yashica/Kyocera Customer Support

[TC]

Yashica/Kyocera has terrible customer service/support. Since 8/5/03; I
have emailed them 3 times at [email]Yashica@Kyocera.com[/email]. They have opened the
last 2, but have responded to none. I'm going to rush right out and
purchase another of their products :-(.

[Mike King]

Specifically, what are you looking for? It's just possible that what you
asked for, tech support is unable to give...

Did you try their 800 number or website?
"You may contact a technical support representative by calling
1-800-526-0266 or visiting [url]http://www.yashica.com[/url]. "

Did you try "USA Technical support

(800) 421-5735 [email]yashica@kyocera.com[/email]"

BTW, are you in the USA?




--
darkroommike

----------
"TC" <TCNoSpam@Sunlink.net> wrote in message
news:3F4E1B9B.2070403@Sunlink.net...

> Yashica/Kyocera has terrible customer service/support. Since 8/5/03; I
> have emailed them 3 times at [email]Yashica@Kyocera.com[/email]. They have opened the
> last 2, but have responded to none. I'm going to rush right out and
> purchase another of their products :-(.
>

[TC]

Mike King wrote:

>Specifically, what are you looking for? It's just possible that what you
>asked for, tech support is unable to give...
>

Here is the email content:

"I have a new Yashica Zoomate 150ef camera which, intermittently, after
exposing a random number of frames, resets the frame exposure counter to
1 or 0 even though there are still unexposed frames left on the film.
If it resets to 0 I must rewind the film rendering the remaining
unexposed frames useless. I am using Kodak Max Versatility 800 film.
Any ideas/suggestions? TIA."

If they are unable to help they can at least respond and let me know
that. I will never purchase another of their products nor will I
recommend them.

>
>Did you try their 800 number or website?
>"You may contact a technical support representative by calling
>1-800-526-0266 or visiting [url]http://www.yashica.com[/url]. "
>

I didn't try to call them; nor will I. I already emailed them 3 times.
I obtained their email address from their web site.

>
>Did you try "USA Technical support
>
>(800) 421-5735 [email]yashica@kyocera.com[/email]"
>

Yes. I emailed to [email]yashica@kyocera.com[/email]

>
>BTW, are you in the USA?
>

Yes

>
>
>
>
>--
>darkroommike
>
>----------
>"TC" <TCNoSpam@Sunlink.net> wrote in message
>news:3F4E1B9B.2070403@Sunlink.net...
>
>

>>Yashica/Kyocera has terrible customer service/support. Since 8/5/03; I
>>have emailed them 3 times at [email]Yashica@Kyocera.com[/email]. They have opened the
>>last 2, but have responded to none. I'm going to rush right out and
>>purchase another of their products :-(.
>>
>>
>>

>
>
>
>